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Excellent Response times and Customer service

From: Karthik
Date: 01 Aug 2003
Time: 15:25:02

Comments

I was pleasently surprised by the quick response to my e-mail queries, and the professional and friendly response, I have had to deal with some internet retailers who took two days to respond to e-mails, and busy phone lines, but this was a wonderful experience. As a feedback, I would say that it might be a good idea to improve the look and feel of the website. On my first entry, it appeared kind of less than average in terms of graphics, search etc., and this made me think that ordering over the phone would be safer, if you guys can fix this, you should see more customers order throught the web.

Last changed: October 12, 2007